Electronics Incorporated - The Shot Peener - Shot Peening Library
Title: Planning, Communication and Documentation Lead to a Successful Purchase
Author: Herb Tobben, Clemco Industries Corp
Source: TSP Vol 21 / Issue 4, Fall 2007
Publication year 2007
Document number: 2007030
Number of pages: 2
Abstract:
The two lists I've offered are intended to encourage the free flow of information between the customer and the equipment supplier. Each bit of information represents a
springboard for development of a comprehensive plan to design and deliver equipment that will achieve the customer's objectives and expectations. Communication is key.
Documentation is extremely useful both for the customer and the supplier as, on occasion, personnel changes occur during the procurement process. A seamless transition is
possible only when everything is spelled out and documented as the project moves forward. Documentation is useful for design reference and for being the brains that
recollect an agreement to certain stipulations. It provides insurance and peace of mind . . . a small effort for a large pay out. Certainly, each and every investment in new
equipment demands a measurable payback. Careful planning, good communication, and diligent documentation are keys to a successful outcome.
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This page last revised: 04/24/2008